Return Items

Please enter the ordre number.

Order Number :
z.B. 7-123456-459874

Which items can I return?
You may return most new, unopened items sold and fulfilled by within 14 days of delivery for a full refund.

How much does the online returns cost?
When the total amount of the purchase is over 40 EUR, the returns cost is free.

When it is not over 40 EUR, you can use our DHL return service for 5,72 EUR or you can send it back to us on your own.

The policies mentioned above are only applicable within Germany. Outside of Germany, you need to return the porducts by yourself and at your own expense.

How long does the online return take?
We normally process returns/refunds in 3-6 business days after receiving the goods.

Click here for More about Returns